Tools

Eduexplora Customer Service works with different tools all over the year:


  • CRM

Dashboards and workflows for our internal database where you can find all information about students and their program process.

  • Constant Contact

It is a marketing platform where we can manage all communication that is sent to our students and families, with important information about their process to participate in the program.

  • Email

Our Eduexplora email is used for internal communication with the team and supplier.

  • Drive

Eduexplora Google Drive you can have all information about the internal procedure as spreadsheet, documents, flight tickets, etc.

  • Just call

This is a communication tool to make calls to parents when it is required and send SMS to reminder parents of deadlines and new process steps.

  • Zoom

Used to have a videoconference with the team, students and/or parents. It is a channel where we provide webinars and Q&A's.

  • Calendly

Calendly is the scheduling automation platform where you can manage calls and video chats with parents to solve their questions.

  • Test Invite

Platform used by students to complete the Talent Search

  • Paypal and Flywire

The official payment method used by Eduexplora for any payment request during the program process.

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